Support

Email Account setup:

Replace yourdomain.com with the domain name you are using.

Email Address: you@yourdomain.com
Account Name: you@yourdomain.com
Account Password: As supplied
Incoming Mail Server (POP3): pop.yourdomain.com
Outgoing Mail Server (SMTP): smtp.yourdomain.com
Out going mail requires authentication, use same settings as incoming mail.

Note: If you have trouble sending emails via this SMTP Server, it may be because your Internet Service Provider does not allow mail relaying. In the case of BT you can contact them, and request they add your domain to their email relay servers. If this is not possible you will need to use your Internet Service Providers SMTP Server.

Support Office Hours: 9am - 17:30pm
Support Telephone: 020 8667 1888

Support request form:

This service is a 24/7 monitored support request system.